Answered mid-appointment
Every “where are you?” and “when are you free?” gets your address, your hours or three real open times straight away, while you’re still with a client.
You’re mid-colour when someone asks for Saturday at 2
“Do you have anything Friday?” usually waits until you finish with a client, and by then they’ve booked somewhere else. Askenly replies in seconds with three real open times, a reply books it, and reminders go out on their own.Askenly answers “anything Friday?” in seconds with three real open times. A reply books it, and reminders go out on their own.
Example conversationBOOK
Anything Friday for nails?
Yes! Open times: 1) Fri 11:00 2) Fri 15:30 3) Sat 10:00 Reply 1, 2 or 3 to book.
Sound familiar?
If any of these happened this month, this page is for you.
- “Do you have anything Friday?” waited until your last client left.
- Five DMs back and forth to find a slot that works for both of you.
- “Where are you?” under your Story, answered three hours later.
Is Askenly right for you?
Better to know now than after you’ve set it up.
It’s for you if
- Clients ask for times and your address in comments, Story replies and DMs.
- You have set services, lengths and opening hours.
- You want confirmations and reminders sent without picking up your phone.
It isn’t for you if
- You need clients to pay when they book. Booking in Askenly is always free.
- You want to DM people who never messaged you.
- You don’t use an Instagram Business or Creator account yet. Switching takes a minute.
More bookings, without picking up your phone
You can’t answer DMs with your hands in someone’s hair. Askenly can.
No more slot-hunting messages
Bookings, confirmations and reminders happen on their own and land in your calendar.
Your times arrive first
Someone messaging three salons books with whoever offers a time that suits them. A reply in seconds puts your times in front of them first.
Your Instagram is already your booking desk
For many salons, nail studios, barbers, lash artists and spas, Instagram is where new clients find you and where regulars ask for their next appointment. The trouble is that you’re with a client when the messages arrive, and by the time you reply, the person has booked somewhere else.
Askenly replies for you with times that actually work: your opening hours, the length of the service, the break you need between clients and the bookings you already have. The client picks one, and it’s booked.
Made for appointment businesses
Each service has its own length
A fringe trim and a full colour can sit on the same calendar without clashing.
Breaks between clients
Set time before and after each service to clean down and prepare.
Daily maximum
Cap bookings per day so a busy week never overruns.
Reminders before every visit
A confirmation, then reminders 24 hours and 2 hours before, each with a reschedule link.
Book from Stories
Post your free slots as a Story with a keyword. Everyone who replies gets the times.
Questions before the visit
Ask about allergies, hair length or anything you need to prepare.
A Friday with Askenly
- 9:00
You post your free slots as a Story
With the keyword SLOT.
- 9:20
Three clients reply while you’re working
Each gets the open times and books one. Two slots fill.
- 11:00
A regular asks about a new service
Your FAQ has no answer, so the chat waits in your Inbox with the reason.
- 13:00
You reply on your break
Starting from an AI draft written from your services list.
- Saturday 8:00
Reminders go out
For the morning’s appointments, each with a reschedule link.
Booking on each plan
| Plan | Bookable services | Bookings a month | Teammates |
|---|---|---|---|
| Free | 1 | 50 | 1 |
| Starter | 3 | 100 | 1 |
| Growth | 10 | unlimited | 2 |
| Scale | unlimited | unlimited | 10 |
Fewer no-shows, fewer back-and-forth messages
Two reminders, one the day before and one two hours before, each with a link to move the appointment, give clients an easy way to change plans instead of not turning up.
Rescheduling from the email link updates your calendar and frees the old slot for someone else, without a single message from you. If you’d rather handle changes yourself, turn rescheduling off for that service and clients will message you instead.
Confirmation instructions carry the practical details clients always ask about: your address, parking, what to bring and how late they can arrive.
Set up salon booking in an afternoon
Add your opening hours
In your Business profile. They become your bookable times.
List your services
With their lengths and the break you need after each one.
Connect your calendar
So personal appointments and existing bookings are never offered.
Write confirmation instructions
Your address, parking and anything clients should bring.
Create a Book automation
On your posts and Stories, with a keyword such as BOOK or SLOT.
Salon and studio questions
Can clients pay when they book?
No. Booking is always free, with no payments in the flow. Take payment at the appointment as you do today.
Can staff see the bookings?
Yes. Invite teammates and they see appointments in the app, or sync to a shared Google Calendar or Outlook.
What if a client needs to change their time?
They use the link in their email to reschedule or cancel, if you allow it for that service.
Can I keep my existing booking page?
Yes. You can link any page you like from an automation. Askenly’s own booking page is there if you want one.
Start free today
Connect Instagram and publish your first automation in a few minutes. No card needed.