A person when you need one
Open a ticket from the app and it reaches our support team with your workspace already attached, so you never explain your setup twice. We aim to reply within 8 hours, on every plan.
Built for the business that depends on its DMs
Askenly turns social media attention into booked clients and sales: it replies, captures leads, follows up and books. When something goes wrong, a person on our team picks it up, and your price grows fairly as your business does.Askenly turns social media attention into booked clients and sales, with people behind it when something breaks.
How Askenly started
Askenly started because we wanted one thing from the tools we relied on: real help when something went down. Too often the answer was a help-center article or a ticket that waited days, while comments went unanswered and customers moved on.
Running an online business should give you freedom: time to create, to look after your clients and to think about what comes next. Instead, too much of the day goes to the job behind the job. Answering the same questions again and again. Pasting the same link. Losing a client because you replied late, were asleep or were busy with someone else.
Askenly handles that part for you. It answers comments, Story replies and DMs in seconds and turns the people asking into leads. It checks who is serious: who follows you, who shares an email, who picks a time. And it keeps you updated. Chats that need you arrive in your Inbox with the reason, and each automation shows who became a lead, who clicked, who booked and who didn’t.
So you spend your time on the work that matters, and when something does go wrong, a person on our team picks it up.
Why it’s different
Good software for Instagram automation already exists, and there’s a lot of it. The trouble starts later, once your business depends on it.
Picture a Reel that takes off overnight. Hundreds of people comment for the link, and your automation has quietly stopped sending it. If the only help is a help-center article or a ticket that waits days, those people have moved on before anyone replies, and so have the sales.
Then there’s the bill. When every extra contact, account and feature costs more, the businesses growing fastest end up paying the most for the same tool.
Rules we keep, even when it costs us
- We connect only through Meta’s official Instagram API, and never ask for your password.
- We message only people who contacted you first, inside Instagram’s messaging window.
- AI answers only from facts you gave it, and anything those facts don’t cover goes to a person.
- When someone asks for a person, automations step aside for 24 hours.
- Booking is free, for you and your customers.
- We don’t sell personal information or use message content for advertising.
- Prices and limits on this site come from the same rules the product enforces.
What we promise you
Prices that grow fairly
Start free with no card. Paid plans are $19, $39 or $77 a month, and you move up only when you need more messages, accounts or automations.
One subscription
Comment-to-DM, email capture, booking, post scheduling and results for every automation live in one place, so you stop paying for separate tools that don’t share anything.
Keeps working while you’re busy
Automations run on our servers, so they keep replying while you’re with a client or asleep, as long as Instagram stays connected.
Who we build for
We build for businesses where the person answering the DMs is also the person doing the work: cutting hair, coaching a client, packing orders. They can’t watch an inbox all day, and they shouldn’t lose a customer because of it.
Askenly answers comments, Story replies and DMs for them, sends the link or freebie someone asked for, collects their email, follows up and books them in. When a conversation needs a person, it moves to the shared Inbox with everything said so far. Instagram is live today, and Facebook and WhatsApp are coming soon.
Who it’s for
Start free today
Connect Instagram and publish your first automation in a few minutes. No card needed.