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CONTACT

Talk to a person

Tell us what went wrong and someone on our customer support team will pick it up.

Open a ticket

We reply here. Have an account? Sign in to attach your workspace.

Priority

Something isn’t working, but there’s a way around it.

We use what you send only to answer this ticket. See our Privacy Policy.

What happens next

  1. A person reads it

    Every ticket goes to our customer support team, on every plan.

  2. We reply by email

    We aim to answer within 8 hours. Reply to our email to keep talking.

  3. Signed in? It stays with your account

    Your ticket carries your workspace, and replies appear under Your tickets in Help.

Sales and agencies

Plans, many accounts, or a setup question before you sign up. This opens an email in your own mail app, addressed to our team.

hello@claudeopenai.space

Partnerships

Creators and agencies earn 25% of a referred workspace’s first payment, then monthly recurring revenue for up to 12 paid months.

See the partner program

Help us help you faster

When you write about a problem, include:

  • The Instagram account the problem is on.
  • The automation or post involved.
  • What you expected and what happened instead.
  • The time it happened, and any Error ID the app showed.

Before you write

Many setup questions are answered in the docs, step by step: connecting Instagram, building your first automation, booking and the Inbox. If the docs don’t cover it, write to us and we’ll help.

Plans start free and paid plans are $19, $39 or $77 a month. The Free plan includes 1,000 DMs a month, so you can try everything before you talk to anyone.

Contact questions

How do I get help with my account?

Open a ticket on this page, and we aim to reply within 8 hours. If you sign in first, your ticket carries your workspace and you follow the conversation under Your tickets in Help & Support.

Do I need an account to open a ticket?

No. Give us your email, choose what it’s about and tell us what happened. We reply to that email.

Do you offer agency or custom plans?

Agencies use the regular plans, usually Scale for many accounts. Email us if you need something the plans don’t cover.

I found a mistake on your site. Who do I tell?

Email us. We correct factual mistakes, including anything on our comparison pages.

How do I delete my data?

Follow the steps in the Privacy Policy under Deleting your data.

Start free today

Connect Instagram and publish your first automation in a few minutes. No card needed.

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